Returns

Refund Policy

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Returns accepted for all items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once your refund is approved, it will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at touchingpeaceshop@gmail.com.

Exchanges (if applicable)


We replace items if they are defective or damaged, or if they don't live up to your expectations. If you need to exchange it for the same or similar item, send us an email at touchingpeaceshop@gmail.com and send your item to: 145 Harris Ave, HEWLETT, New York, 11557.


Shipping


To return your product, you should mail your product to: 145 Harris Ave, Hewlett, New York, 11557

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

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